Richman88 Responsible Gaming — Play Smart, Enjoy Safely
Richman88 believes online entertainment should bring joy, not stress. This page provides guidance and resources to help you play in a healthy, controlled and responsible way.
1. richman88's Commitment to Responsible Gaming
As an online entertainment platform serving users across Malaysia, richman88 takes its social responsibility seriously. We recognise that online gaming can pose risks to some users, and we are committed to providing a safe, transparent environment that supports the well-being of all our users.
Richman88's responsible gaming policy is built on several core principles: ensuring users play of their own free will, providing easily accessible self-control tools, protecting those at risk and ensuring the platform is not used by anyone under age.
We encourage all users to treat gaming purely as a form of entertainment — not as a way to earn income or solve financial problems. Playing within pre-set limits is the key to a fun and safe experience.
2. Recognising Risky Behaviour
Recognising the early signs of a gambling problem is an important first step. Here are some warning signs to watch out for in yourself or someone you care about:
- Feeling the need to play with larger amounts to get the same level of excitement.
- Feeling restless or irritable when trying to stop or cut back on playing.
- Constantly thinking about gaming even while doing other things.
- Gambling to escape problems, guilt, anxiety, or depression.
- Lying to family or friends about how much time and money you have spent on gaming.
- Borrowing money or selling assets to fund gambling activity.
- Neglecting work, family or financial responsibilities due to playing.
- Continuing to play despite knowing it is causing harm to yourself and your family.
If you identify any of the signs above in yourself, please use the self-control tools provided by richman88 or reach out to a professional for help.
3. How to Set Time and Budget Limits
One of the most effective ways to keep your gaming experience healthy is to set clear limits before you start playing. richman88 recommends the following approach:
Decide in advance how much (RM) you are comfortable spending in a single session or per week. Think of this amount as the cost of entertainment — just like a movie ticket or a dinner out.
Set a time limit for each gaming session — for example, no more than one hour at a time. Use a timer on your phone and stick to that limit without exception.
Resist the urge to keep playing just because you're on a winning streak. Wins are never guaranteed — game outcomes are random and unpredictable.
4. Self-Control Tools at richman88
Richman88 provides several self-control tools to help users manage their playing habits. These tools can be accessed through your account settings after logging in:
- Deposit Limit — you can set a maximum daily, weekly or monthly deposit limit in RM. Once a limit is in place, it cannot be raised immediately and requires a waiting period before any adjustment takes effect.
- Break / Cooling-off — if you feel you need a break, you can request a temporary time-out during which your account will be unavailable for a chosen period — whether a few days or a few weeks.
- Self-exclusion — if you feel a temporary break is not enough, you can apply for self-exclusion for a longer period. During this time, your account will be fully disabled.
- To activate any of the tools above, please contact our customer support team via email: [email protected].
5. Protecting Minors & Maintaining Life Balance
Richman88 takes strict measures to ensure the platform is not accessible to individuals under 18 years of age. The registration process requires age verification and we reserve the right to request supporting documents at any time to confirm a user's eligibility.
If you are a parent or guardian concerned about a child's access to online gambling platforms, we recommend the following steps:
- Use parental control software on shared devices to block access to gambling websites.
- Make sure your richman88 account is protected with a strong password and never shared with anyone.
- Have open conversations with your children about the risks of online gambling as part of their financial and digital literacy education.
Beyond protecting minors, richman88 also encourages all users to maintain a healthy life balance. Gaming should never take over time that is meant for family, work, health or social activities. If you find that gaming is starting to interfere with the important aspects of your life, that is a signal to seek help.
Do not hesitate to reach out to our support team or visit the Frequently Asked Questions for more information on the self-control tools available.
Get Help When You Need It
If you or someone you know needs support with a gambling problem, do not delay in seeking professional help. Your mental health and well-being matter far more than any game. richman88 fully supports you in taking that step.
Malaysia offers mental health helplines. Contact Befrienders Kuala Lumpur at 03-7627 2929 for emotional support and crisis assistance.
Government hospitals and public health clinics across Malaysia offer free or subsidised counselling services for addiction issues.
Our support team is ready to help you activate self-control tools, set limits, or process self-exclusion requests.